How we redesign work to expand what your people can achieve
Braid helps organizations move from how work happens today toward a future state where intentional use of AI enables your people to make their greatest impact.
Our method is can extend and contract. Some engagements require deep work at every stage. For others, we can move quickly through the early stages to focus on implementation.
We start by mapping how the work really happens now.
We look at both the documented ways of working and the undocumented reality: the workarounds people rely on, assumptions that have become embedded, and steps that exist because “that’s how we’ve always done it.”
This work reveals where today’s way of working is slowing the organization down, limiting what people can contribute, or creating an opportunity to work differently.
1 Reveal how work is done today
If we were designing this work today, without being constrained by how it has always been done, how could it create the greatest possible value?
We imagine a Future State built around your organization’s ambitions, the strengths of your people, and what is now possible with AI.
This creates space to challenge inherited assumptions rather than simply optimize the current process.
2 Reimagine the future of the work
We translate the Future State into a version of the work that can be implemented with the capabilities that exist today.
We design how people, roles, workflows, knowledge, and technology come together to better deliver on the organization’s ambition in the near term.
This Next State is a meaningful step on the path toward the Future State.
3 Braid the next state of work
We create your Braided Organization by choosing and enacting the changes required to move from Today’s State to the Next State.
There is no predetermined solution. Depending on what’s required, interventions might include redesigning workflows or processes, AI learning and enablement, evolving roles or team structures, workforce and capability planning, or a combination of several.
Braid can lead implementation directly or work alongside your in-house change capabilities to put the new design into practice.